Matt Harding

Matt Harding

Infrastructure Manager

Personal Profile

Highly proficient Infrastructure Manager with 25 years technology experience. Currently managing a team of seven permanent technical specialists and one outsourced resource covering Data Centre Services, Network, Infrastructure, Server, Cloud and End User Computing.

Strategic Influencer and decision maker.

Excellent understanding of full project life-cycles, waterfall and iterative, from implementation through into production environments.

Extensive mentoring and management of 3rd Party Onshore\Offshore Outsource resources for several large projects including Data Centre Migration, PCI-DSS, Network Guardian Outsource, Operating System and Mobile Device Management rollout.

Key Skills

  • Active Directory, including Azure Active Directory 22+ years
  • Microsoft O365, SharePoint, Intune and Conditional Access 7+ Years
  • Citrix Architecture, Planning and Support. Multiple Farms, 100+ Servers. 17+ years
  • Extensive Operating System knowledge; NT4-Win10, 2000-2016 Server 22+ years
  • Anti-Virus and Spyware; Management and Design 17+ years
  • SAN Server Storage and Migration 5+ years
  • Server Virtualisation Technologies 17+ years
  • Software Deployment Technologies (Inc. SCCM) 17+ years
  • Endpoint application packaging and evaluation 17+ years
  • Endpoint Corporate Desktop Images 17+ years
  • Mobile Device Management Solutions 5+ years
  • Tablets and Mobile Computing 7+ years
  • SSL VPN and Remote Access Strategies 11+ years
  • Clear and Concise Documentation for all work undertaken.
  • Meets tight and demanding deadlines under pressure.
  • People Management
  • Managing outsourcing companies with on/off-shore support models

Goals

Looking for a new challenge where I can bring my 25 years of experience and expertise to deliver both short term and long-term goals to my employer.

I am passionate and enthusiastic about technology and pride myself with keeping pace with the ever-evolving changes and benefits that it brings.

I thrive on the challenge of developing, planning and delivering complex technology solutions and ensuring that Security is a mandated design principle

Work Experience

Infrastructure Manager (3 Years 9 months)

Virgin Atlantic Airways Ltd, Crawley, West Sussex (1998-Oct 2019)

Managing team of seven permanent technical specialists and one outsourced resource covering Data Centre Services, Network, Infrastructure, Server and End User Computing.

  • Driving onshore \ offshore outsourcing companies to deliver.
  • Completed Active Directory 2003 to 2021R2 Migration
  • Successful migration of 5000 devices from AirWatch to Microsoft Intune MDM.
  • Launched migration from Window 7 to Windows 10.
  • Modernized legacy remote access technologies to managed NetScaler solution
  • Orchestrated migration to O365 and Azure with rollout of Multi Factor Authentication.
  • Delivered value add service improvements through capacity management of WAN, MAN, LAN, circuits and compression appliances.
  • Setup Governance, monitoring of Azure Cloud resources.
  • Implementation of Internet Offload from WAN to local internet breakout.
  • Transformed effectiveness and efficiency of global power management and monitoring. Resulting in 40% reduction in power related issues.
  • Multiple Data Centre refreshes and migration to 3rd party hosted server.
  • Driving migration from legacy Cisco Wi-Fi solution to ClearPass Policy Manager with implementation of dot1x security across key critical sites.
  • Delivered Security Incident response resolution and mitigation.

Infrastructure Architect (17 Years)

Virgin Atlantic Airways Ltd, Crawley, West Sussex (1998-Oct 2019)

Working in a more hands on role within the IT Operations Team ensuring that current infrastructure is fit for purpose and overseeing and implementing strategic upgrades to legacy systems. Assisting both Head of IT Services and IT Operations Manager with quick win solutions and installation/troubleshooting of more complex system integrations.

  • Designed, delivered and deployed two major global Operating System rollouts.
  • Upskilling and delivering on new technologies
  • Enforcement of architectural principles and design standards.
  • Designed and Delivered Citrix Upgrades from Metaframe 1.8 to XenApp 7.15.
  • Resourcing projects to support roll-out of the IT architecture for execution by IT Services

Technical Support Analyst (4 Years)

Watson Wyatt Partners, Reigate, Surrey (1993 – 1998)

First Line Support after Helpdesk, visiting customers and resolving more complex problems with computer software and hardware.

Education

The Ashcombe School, Dorking

Qualification

11 G.C.S.E’s including Maths, English Lang., English Lit, and Business Studies

About Me

When not working I can be found spending time with my partner and 2 cats, or traveling and exploring castles, cathedrals, off the beaten track somewhere in the world